Our Commitment and Warranty

Click Here for Printer-Friendly Version (PDF)

7 Year Limited Warranty When you purchase a structure from WOOD-TEX PRODUCTS you can be assured it was designed and constructed with the high standard of workmanship and quality consistent with our company and values. Your satisfaction is our first and highest goal and WOOD-TEX is pleased to make these promises to you:

WOOD-TEX commits to:

  • Delivering your structure free of defects.

  • A 7 year limited warranty covering all materials and parts from the very base of the floor to the last shingle on the roof.

  • A Lifetime warranty on all hardware, this includes windows, hinges, latches and partition grills.
Painting is considered routine maintenance and is covered under warranty only for Duratemp sided sheds and only for the first 3 years after the initial purchase from WOOD-TEX.

WOOD-TEX extends this limited warranty only to the original purchaser. This warranty shall NOT extend to any subsequent purchaser or transferee.

WOOD-TEX defines DEFECTS as imperfections that impair the use of the product or as unacceptable by the reasonable person standard and will repair all such defects in a timely fashion.

WOOD-TEX cannot be held responsible for acts of God, or defects resulting from abuse, negligence, misuse or lack of proper maintenance. Winds above 60 mph are considered acts of God and any damages caused to shed will not be covered.

Warranty claims must be accompanied by a sales receipt or proof of purchase and WOOD-TEX must be notified within 30 days of the finding of the defect. Failure to do so may relieve the manufacturer of any duty to cover under warranty.

WOOD-TEX is not responsible for damages incurred on customer's property by our delivery trucks or damages incurred on the delivered product by foreseeable obstacles such as trees, shrubs, overhead wires, lawn and driveway conditions, fences etc. in your requested path of delivery.

Terms and Conditions

Again, everyone here at Wood-Tex Products will do our best to ensure your experience with us will be a pleasant, satisfying one. We kindly ask that you read over the following terms and conditions and agree to comply and abide by the following:

DEPOSIT
A deposit of 30% of the total price is due at the time the order is placed with Wood-Tex Products. If your order is placed over the phone you may mail us a personal check or money order for a deposit. We also accept MasterCard or Visa for a deposit, however we have a $2000.00 limit on our Credit Card transactions per structure. No more than $2000.00 may be run on any credit card for any one structure, including any deposits received prior. You may pay the balance due on the shed or barn with your credit card IF you call the office BEFORE delivery is made and the total amount run on the card including the deposit does not exceed $2000.00.

CANCELLED ORDERS
All deposits made by check or cash will be returned in full if the order is cancelled BEFORE the structure is built. A 3% transaction fee will be charged on the amount of deposit received if the deposit was made with any credit card. The total deposit less the 3% can be credited back to your card if the cancellation was made BEFORE the structure was built. Any and all deposits can be kept if the cancellation is made after the structure is completed.

PERMITS
The purchaser is responsible for any and all permits, variances and other town required documents necessary to place the structure on the purchaser's property. Wood-Tex seeks to build every structure with the highest standard of engineered craftsmanship. We will continue to provide you with structures that exceed code and are happy to provide you with any types of drawings you may need to acquire your permit. Should your town require something out of the norm we will be glad to work with you through the process. However, it is the customer's responsibility to ensure compliance with local regulations.

DELIVERY ( View Delivery Page for Detailed Information )
It is the customer's responsibility to have their site ready and level for delivery, the average time to place a shed is 20 minutes. It is the customer's responsibility to notify Wood-Tex if their yard conditions are not conducive for delivery on the specified date due to rain, snow etc. If the site is inaccessible on delivery due to mud etc., Wood-Tex will temporarily set the shed at the most convenient place for the driver and customer and will return at a later date to place it on it's original pad when possible.

**Full payment is still due on delivery and there will be a $50.00 fee to come and place the shed at a later date.

The customer is responsible for any tow truck fees to recover delivery truck. We want you to have a pleasant, satisfied experience and will do our best to accomplish this for you! Completion and delivery dates are approximate only, please be patient!

Home | About Us | FAQs | Testimonials | Warranty | Terms & Conditions | Contact Us
Wood-Tex Products - 3700 Rt. 14, Himrod, NY 14842
Toll Free: 1(866) WOODTEX - Local: 1(607) 243-5141 - Fax: (607) 243-5767
Email: sales@woodtex.com

© 2008, Wood-Tex Products. All Rights Reserved.