Terms & Conditions

Here at Woodtex, we do our best to ensure your experience with us will be a pleasant, satisfying one. We ask that you read over the following terms and conditions and agree to comply and abide by the following:

DEPOSIT

A deposit of 50% of the total price is due at the time the order is placed. Select structures require an additional 20% deposit four (4) weeks after order is placed. Balance due to be paid upon delivery of structure.

CREDIT CARDS

We accept all major credit cards as forms of payment. 

CANCELLED ORDERS

All deposits made by check or cash will be returned in full if the order is cancelled within 5 days from the date of purchase. A 3% transaction fee will be charged on the amount of deposit received if the deposit was made with any credit card. Any and all deposits will be kept if the cancelation is made after 5 days from the date of purchase.

90 DAY MONEY BACK GUARANTEE

Woodtex is the only company in our industry to guarantee satisfaction or your money back within 90 days after delivery. If our customer wants to return a shed for any reason, please visit our company website (https://www.woodtex.com/buy/90-day-money-back/) for more details and to start this process.

NON-PAYMENT

There is a $20 fee for all returned checks. Final payment is always due upon delivery of structure. If final payment is not received within 10 days of delivery, Woodtex reserves the right to re-enter your property and retrieve said structure. Woodtex is not responsible for any prior notification or any property damage that may be incurred by removal of the structure, including fence removal if necessary. The retrieved structure and all personal property inside structure will become the property of Woodtex at the time of retrieval and may be resold or disposed of at our discretion.

PERMITS

The purchaser is responsible for any and all permits, variances, and other town-required documents necessary to place the structure on the purchaser’s property. Woodtex seeks to build every structure with the highest standard of engineered workmanship; however, different states/ towns/villages have varying construction requirements. Should your town require something different than our standard construction specifications, it is your responsibility to notify Woodtex of this when ordering your structure. It is the customer’s responsibility to ensure complete compliance with local regulations. Stamped Engineer’s Drawings can be obtained for any structure at an additional charge.

DELIVERY

It is the purchaser’s responsibility to have the site prepared, level, and accessible for delivery. It is the purchaser’s responsibility to notify Woodtex if the yard conditions are not conducive for delivery on the specified delivery date due to rain, snow, etc. Additional fees may be incurred for deliveries cancelled within 48 hours of delivery date.

All deliveries to be unloaded on the driveway unless otherwise instructed by the property owner, in which case, property owner takes FULL responsibility for: a.) Any and all damages caused by delivery truck, trailer or structure to yard and property, b.) Any damage caused to structure from surrounding obstacles in the requested path of delivery, i.e. trees, shrubs, fences, wires, house over- hangs etc. c.) All tow truck fees to recover delivery truck should this be necessary. Woodtex is not responsible and cannot be held liable for any damage beyond roadside curb. Deliveries include 45 minutes of the driver’s time, any additional time required to deliver structure shall be charged at a rate of $80.00 per hour. Our average delivery time is 20-30 minutes.

Structure sizes are nominal. Exact size of structure may vary due to shipping regulations. Completion and delivery dates are approximate only.

View our Delivery page for more details: https://www.woodtex.com/delivery.asp